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Wakefield, MA - March 27, 2013 - Vestmark, a leading innovator of advisory solutions and wealth management technology, was awarded the Bronze Stevie Award Front-Line Customer Service Team of the Year at the sixth annual Stevie® Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world's top sales awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world's leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.
Vestmark's Front-Line Customer Service team, led by Annmarie Rogers, Senior Vice President of Vestmark's Customer Engineering Organization, has led and pioneered hands-on innovative practices that have been central to Vestmark's ability to deliver its value proposition to its customers and grow from zero to more than $200 billion in assets managed.
The awards were presented to honorees during a gala banquet on Monday, February 25 at the Paris Hotel in Las Vegas. More than 300 nominated customer service and sales executives from the U.S.A. and several other countries attended.
More than 1,100 entries from organizations of all sizes and in virtually every industry were submitted to this year's competition, an increase of 10% over 2012. Finalists were determined by the average scores of 120 professionals worldwide, acting as preliminary judges. Entries were considered in 30 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 41 categories for sales professionals, ranging from Senior Sales Executive of the Year to Sales Training or Coaching Program of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.
John Lunny, CEO of Vestmark, says of the customer service team, "We are thrilled to have our Technical Support and Customer Engineering teams recognized with this prestigious award. Their continuous hard work enables us to constantly focus on ensuring client satisfaction and improving client servicing, which is the foundation for Vestmark's continued success."
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About Vestmark
Headquartered in Wakefield, Mass. and founded in 2001, Vestmark is a leading provider of portfolio management solutions and outsourced services for financial institutions and their advisors, enabling them to efficiently manage customized client portfolios through an innovative technology platform. Supporting over $1.5 trillion in assets and 5.5 million accounts, Vestmark is a partner to some of the largest and most respected wealth management firms. For more information about Vestmark’s solutions, call (781) 224-3640 or visit www.vestmark.com.
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